Best Freight Services Pty Ltd is potentially Australia’s leading Metropolitan Transport & Logistics provider, with blue-chip clients operating throughout Australia & Asia.

Our Management Team is committed to achieving best practice and providing Customers with a high standard of service.

“Safety, Relationships & Great Logistics” is our philosophy. We are guided by the following 7 Best Freight Services Pty Ltd Values:

• Leadership – We encourage all of our people to make decisions and apply their knowledge & expertise to all tasks.
  We will do this by:
  • Being accountable for our actions
  • Being independent, open-minded & enthusiastic
  • Constantly developing and challenging our people
  • Communicating consistently and regularly
  • Being open to customers and employees to see how and why we do things.
  • Building strong teams
• Safety & Environment – 100% commitment to the safety of our people, our customers, the public, and the environment.
• Integrity – Doing what we promise in a resilient, honest, and respectful manner.
• Initiative & Innovation – Being creative, encouraging ideas & focusing on adding value to our customers.
• Passion – Caring more than our competitors, being accountable for our performance & having fun while doing our job.
• Recognition – Recognising and rewarding performance which exceeds expectations.
• Courage – Having the courage to challenge change, & strive for more than we thought possible yesterday.

We achieve Customer satisfaction and work to continuously improve our business by:

• Regular communication, review and follow up of Customer Service data.
• Adherence to statutory obligations, standards, specifications and codes of practice.
• Active Management and monitoring of business resources.
• Recruiting and retaining suitably qualified, skilled and experienced personnel.
• Training and development of competencies within staff.
• Communicating key performance indicators.
• Setting and regularly reviewing our performance against targets.