• Driver Safety Policy

Driver Safety Policy

Best Freight Services Pty Ltd is potentially Australia’s leading Metropolitan Transport & Logistics provider, with blue-chip clients operating throughout Australia & Asia.

Our Management Team is committed to achieving best practice and providing Customers with a high standard of service.

Safety, Relationships & Great Logistics” is our philosophy. We are guided by the following 7 Best Freight Services Pty Ltd Values:

  • Leadership – We encourage all of our people to make decisions and apply their knowledge & expertise to all tasks.
    We will do this by:

    • Being accountable for our actions
    • Being independent, open-minded & enthusiastic
    • Constantly developing and challenging our people
    • Communicating consistently and regularly
    • Being open to customers and employees to see how and why we do things.
    • Building strong teams
  • Safety & Environment – 100% commitment to the safety of our people, our customers, the public, and the environment.
  • Integrity – Doing what we promise in a resilient, honest, and respectful manner.
  • Initiative & Innovation – Being creative, encouraging ideas & focusing on adding value to our customers.
  • Passion – Caring more than our competitors, being accountable for our performance & having fun while doing our job.
  • Recognition – Recognising and rewarding performance which exceeds expectations.
  • Courage – Having the courage to challenge change, & strive for more than we thought possible yesterday.

We achieve Customer satisfaction and work to continuously improve our business by:

  • Regular communication, review and follow up of Customer Service data.
  • Adherence to statutory obligations, standards, specifications and codes of practice.
  • Active Management and monitoring of business resources.
  • Recruiting and retaining suitably qualified, skilled and experienced personnel.
  • Training and development of competencies within staff.
  • Communicating key performance indicators.
  • Setting and regularly reviewing our performance against targets.